Privacy Policy

Beijing ChangQi Digital Technology Co., Ltd. (hereinafter referred to as ChangQi) provides the ChangQi platform (hereinafter referred to as the Platform), offering intelligent service solutions for enterprise and individual users. We understand the importance of data to our users and are committed to safeguarding your data security and privacy.

This policy applies to the ChangQi Platform and related services. Please read carefully.

1. Scope of Information Collection

1.1 Information You Provide

• Account Information: Name, email address, phone number, password, and other registration details
• Enterprise Information: Company name, unified social credit code, administrator and employee information
• Business Data: Materials and records you input, transmit, or store when using Platform features

1.2 Automatically Collected Information

• Device Information: Device model, operating system, browser type, screen resolution, etc.
• Log Information: IP address, access time, page browsing history, operation logs, etc.
• Cookies and Similar Technologies: Used to improve user experience and analyze website usage

2. Purpose of Information Use

• Service Provision: For account authentication, feature implementation, message notifications, and other core functions
• Product Optimization: Analyzing usage data to improve the service experience
• Security Assurance: Monitoring abnormal behavior, preventing cyberattacks and fraud
• Communication & Support: Sending product update notifications, service information, or responding to your inquiries
• Legal Compliance: Complying with applicable laws and regulations

3. Data Protection and Sharing

3.1 Security Measures

We employ industry-leading technologies and management systems to protect your data security, including but not limited to:

• SSL/TLS encrypted transmission
• Encrypted data storage
• Strict access controls
• Regular security audits
• Employee security training

3.2 Data Isolation

Data from different users is logically isolated to ensure your data cannot be illegally accessed by other users.

3.3 Data Sharing

• We will not sell your data to third parties
• We only share necessary minimum information when you explicitly authorize it, or when integrating with strictly vetted third-party service providers
• We will cooperate with judicial or administrative authorities as required by law

4. AI Technology and Data Application

The Platform integrates AI assistant capabilities. When using AI-related services, the system may perform automated analysis on de-identified conversation data to provide more accurate responses and recommendations.

We commit that:

• We will not use your sensitive business data to train general-purpose, publicly available AI models
• Your private data is used solely to provide you with exclusive intelligent services
• You may opt out of AI data analysis features

5. Your Management Rights

You enjoy the following rights:

• Right of Access: Query your personal information
• Right to Rectification: Correct inaccurate information
• Right to Deletion: Request deletion of your data (except where retention is required by law)
• Right to Export: Export your business data
• Right to Account Deletion: Request account cancellation

6. Data Retention

We retain your personal data only for the period necessary to fulfill the collection purpose, unless a longer retention period is required by law.

• Account Information: Duration of account existence plus 30 days after cancellation
• Business Data: Based on your settings and service requirements
• Log Information: Maximum retention of 180 days

7. Cookie Policy

7.1 Cookie Usage

We use cookies and similar technologies to:

• Ensure proper website functionality
• Remember your preference settings
• Analyze website usage
• Provide personalized content

7.2 Cookie Types

7.3 Cookie Settings

8. EU User Privacy Rights (GDPR)

8.1 Applicability

This section applies to users in the European Economic Area (EEA), United Kingdom, and Switzerland.

8.2 Data Controller

Beijing ChangQi Digital Technology Co., Ltd. acts as the data controller of your personal data.

8.3 Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Necessary to provide services you requested
• Legal Obligation: Compliance with applicable laws and regulations
• Legitimate Interest: Improving services, preventing fraud (with interest balancing assessment conducted)
• Consent: Specific processing with your explicit consent

8.4 Your Rights

Under GDPR, you enjoy the following rights:

• Right to Information and Access: Understand how we process your data and obtain a copy
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure (Right to be Forgotten): Request deletion of your personal data
• Right to Restriction of Processing: Restrict processing of your data
• Right to Data Portability: Obtain your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Rights related to Automated Decision-making: Not be subject to decisions based solely on automated processing

8.5 Exercising Your Rights

To exercise the above rights, please contact us and we will respond within 30 days.

8.6 Cross-border Data Transfers

When your data is transferred outside the EU, we will use EU Commission-approved Standard Contractual Clauses (SCCs) or other lawful mechanisms to ensure data protection.

8.7 Right to Complain

If you believe our data processing has infringed upon your rights, you have the right to lodge a complaint with the data protection supervisory authority in your country.

9. Protection of Minors

The Platform is primarily intended for adult users. If you are under 18 years of age, please read this policy with a guardian and use our services with their consent.

10. Policy Updates

We may revise this Privacy Policy as laws evolve and products develop. The latest version will always be published on this page. Significant changes will be communicated via email or platform notifications.

11. Contact Us

If you have any questions or data security concerns, please contact us:

• Customer Service: i.ieverbiz.com